The Administrative Dental Assistant

NEW! Electronic content more comprehensively addresses the electronic health record (EHR) and the paperless dental office. NEW! Emphasis on 21st century job skills is seen throughout the book as chapters discuss the soft skills — like work ethic, collaboration, professionalism, social responsibility, critical thinking, and problem-solving — that dental assistants must possess. NEW! Career-Ready Practice exercises are included at the end of each chapter asking readers to recall and assimilate information learned within the chapter and demonstrate its application in the dental office. NEW! Content updates include HIPAA changes, insurance updates (including the new claim form), dental terminology overview, new hazard communication procedures, and more. NEW! Additional artwork incorporates new images focused on technology in the dental office and new, paperless ways to manage the day-to-day functions.