Quality Demystified

by Sangeeta Sharma "Quality Demystified" is a practical and accessible guide designed to empower healthcare professionals across all levels to drive continuous improvement in patient care and organizational performance. Covering essential aspects of healthcare quality management, patient safety with special focus on medication safety, clinical audits, accreditation preparation (including NABH and NQAS), and continuous quality improvement beyond accreditation, this book offers actionable tools, checklists, and real-world audit examples. One of the book’s unique features is the inclusion of multiple dimensions of healthcare quality with practical tools, worked-out audit examples, and checklists for prescription audits, medication errors, blood safety, dialysis, and surgical safety, enabling hands-on implementation. Unlike other titles, this cost-effective resource is tailored for diverse healthcare settings, including resource-limited environments. It addresses common implementation challenges and offers practical solutions, success stories, and self-assessment sections to support hands-on learning. Ideal for doctors, nurses, administrators, quality officers, and MBA students in healthcare management, the book fills a critical gap by making quality improvement concepts applicable at the ground level in both public and private healthcare sectors.